Monday, August 28, 2006

Listening leads to understanding

"Listen to me now, to my resons for what I think and to my pleadings." Job 13:6 (TLB)

Treat people kindly, gently and with respect and consideration. They will respond favorably, and if they happen to be on your payroll, they will work harder and be more productive. ~ Zig Ziglar

Conversation is two-way interaction. It involves talking and listening. Otherwise it is merely a speech and often, with uninterested listeners. A productive work environment needs people who are good listeners. Listening leads to understanding. It also shows respect and consideration to co-workers, employees and employers.

The manufacturing department of a small company began to have problems when a couple of the employees started playing loud music others felt was offensive. When they were confronted, they complained that the type of music played over the speakers in the room was not to their liking. The department head quietly listened to both sides. Understanding that the music was an important issue in the employees work environment, he found the perfect solution. He issued headphones to each employee.

To listen is to understand.

(Copyright 2006 Karen Robbins)

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